When selecting a local auto body shop for repairs or maintenance, asking the right questions can make a significant difference in the quality of service you receive and your overall experience. According to IBISWorld, in 2023, the market size of the car body shops industry increased by 0.3%. This demonstrates the growth and success of this industry. In order to find the right local auto body shop for your needs, here are some key questions to consider:

Can You Provide a Detailed Written Estimate?

A detailed written estimate should include a breakdown of parts, labor, and any additional costs. This will help you avoid unexpected expenses and compare estimates from different shops. Clarify if there are any potential additional fees that might arise during the repair process. This will help you avoid surprises when it comes time to settle the bill.

What Is the Estimated Timeline for the Repair?

Knowing the estimated completion time can help you plan accordingly. Knowing this in advance can help you plan better regarding where to find a rental vehicle as you wait for your repairs to be completed. We can also tell you what other customers have done regarding car rentals in the past!

Do You Offer a Warranty on Your Repairs?

A reputable auto body shop should provide a warranty on both parts and labor. This demonstrates confidence in their workmanship and provides you with peace of mind in case issues arise after the repairs. For example, our company offers a limited lifetime warranty for repairs.

How Do You Handle Insurance Claims?

If you’re filing an insurance claim, it’s helpful to know if the shop has experience working with your insurance company. We will be able to assist you with the paperwork and ensure that the process is smooth. We will work with your insurance to make sure you get the repairs you need at a competitive price. This will also help you feel greater peace of mind regarding the whole process.

By asking these questions, you can ensure that you choose a reliable local auto body shop that meets your needs and provides high-quality service. If you've been in an accident or have dings and dents on your car, reach out to Ernie's Auto Body to get an estimate to repair the damage. We look forward to hearing from you!